Privacy Policy

The personal data of users of this website (jetcasinoonline.org) are controlled and processed by the company GALAKTIKA N.V. (hereinafter, the “Company” or “we”), located at Scharlooweg 39, Willemstad, Curacao. The “Company” and the “User” will be collectively referred to as the “Parties” and individually as a “Party.”

We comply with the principles set out by the General Data Protection Regulation (Regulation (EU) 2016/679), specifically the following principles for the processing of personal data:

Lawfulness, Fairness, and Transparency: Personal data is processed lawfully, fairly, and transparently.
Purpose Limitation: Personal data is collected for specific, explicit, and legitimate purposes, and is not processed in a way that is incompatible with those purposes.
Data Minimization: Personal data is adequate, relevant, and limited to what is necessary in relation to the purposes for which it is processed.
Accuracy: Personal data is accurate, and where necessary, kept up to date. Reasonable steps are taken to ensure that inaccurate data is erased or corrected without delay.
Storage Limitation: Personal data is stored in a form which permits identification of data subjects for no longer than necessary for the purposes for which the data is processed.
Integrity and Confidentiality: Personal data is processed in a secure manner, protecting against unauthorized or unlawful processing, as well as against accidental loss, destruction, or damage through appropriate technical or organizational measures.

Types of Personal Data Collected and Processed
The Company collects and processes the following personal data: first name, last name, middle name, address, contact details, valid email address, payment information, and username (login). The Company reserves the right to request a scanned copy of your passport for identity verification purposes. You are responsible for providing accurate and valid data.

We use your personal data to verify your identity when registering on our website, facilitate the accurate processing of payments, and for the following purposes:

Provide and maintain our services
Communicate with you about your account and services
Monitor and improve our services
Notify you about special offers and services of interest
Measure user experience
Transfer your winnings
Receive and act on feedback
Ensure compliance with our Terms and Conditions

Data Disclosure

Your personal data may be disclosed to our affiliated companies or business partners for the purposes outlined in this Privacy Policy. We ensure that these parties process personal data in accordance with the General Data Protection Regulation (Regulation (EU) 2016/679). Personal data may also be disclosed to regulatory or governmental authorities as required by law.

User Rights and Obligations

6.1 User Rights

Users have the right to:

Restrict the processing of their data under certain conditions (e.g., if the accuracy of the data is disputed or if the processing is unlawful).
Request access to their personal data and receive it in a structured, machine-readable format.
Withdraw consent for the processing of personal data where applicable.
File complaints with the relevant data protection authority.

6.2 User Obligations

Users are obligated to:

Provide accurate and truthful personal data.
Notify the Company of any changes to their personal data.
Report any unauthorized access to their data.

6.3 Company Rights

The Company reserves the right to:

Terminate relationships if consent for processing personal data is not provided.
Unilaterally modify data protection policies.

6.4 Company Obligations

The Company is obligated to:

Inform users of any corrections, deletions, or restrictions on personal data.
Notify users and relevant authorities of any data breaches.
Ensure data security through appropriate measures, including 128-bit SSL encryption for transactions.

Data Retention

Your personal data will be retained for the duration of our relationship and for up to three years after the termination of the relationship for dispute resolution purposes.

Marketing Communications

The Company may use personal data for marketing communications via phone, SMS, or email. Users can opt-out of receiving marketing communications at any time by updating their preferences during registration or unsubscribing from marketing communications.

Cookie Policy

The Company uses cookies to enhance your browsing experience. Cookies are small files that store information about your visit (such as browser type and IP address). Cookies help us improve website functionality and track website usage to offer a more personalized experience.

Types of cookies used:

Necessary Cookies: Essential for basic website functions.
Functional Cookies: Help analyze usage and provide a personalized experience.
Advertising Cookies: Measure the effectiveness of marketing campaigns.

Users can block or delete cookies through browser settings, but doing so may limit website functionality.

Third-Party Cookies

We also use third-party service providers who place cookies on our website to enhance the user experience and measure marketing effectiveness. These providers may combine cookie data with other personal information.

Accessing or Deleting Your Data

To request access to, modify, or delete your personal data, please contact us at [email protected]. For security reasons, we may require identity verification, such as a copy of your passport, to process your request. We reserve the right to charge reasonable fees for excessive or repeated requests.

This Privacy Policy is subject to updates, and we recommend reviewing it regularly.