Terms and Conditions

Acceptance of the Terms

By accessing or using any part of the Jet Casino website (hereinafter referred to as the “Website,” “Casino,” or “Company”), opening an account, or interacting with its services, you agree to the following:

The Terms and Conditions.
The Privacy Policy.
The Game Rules, Advertising Terms, Bonuses, and Special Offers.

These collectively form the “Terms.” If you do not agree with any of the Terms, do not use the Website or its services. The Terms became effective on March 1, 2018, and were last updated on November 7, 2024.

Website Operator Information

The Website is operated by GALAKTIKA N.V., registered at Scharlooweg 39, Willemstad, Curaçao.

Licensed by the Curaçao Gaming Control Board (License No. OGL/2024/169/0146 issued on October 28, 2024). Payment processing is managed by Unionstar Limited, a subsidiary of GALAKTIKA N.V., based in Limassol, Cyprus.

For any inquiries, contact us at: [email protected].

Modifications to the Terms

The Company reserves the right to:

Modify the Terms and Conditions at any time without prior notice.
Implement updates to comply with legal requirements, business needs, or customer service purposes.

Changes become effective upon publication on the Website. Continued use of the Website implies acceptance of the updated Terms.

Eligibility

The following eligibility rules apply:

Users must be at least 18 years old or meet the minimum legal gambling age in their jurisdiction (“Eligible Age”).
The Company may request proof of age. Accounts of users who fail to provide such proof may be suspended.

Parental Control

To prevent minors from accessing the Website, parents are encouraged to use filtering software such as:

Jurisdictional Restrictions

Players are prohibited from opening accounts, depositing funds, or participating in real-money games on Jet Casino if they reside in or are located within the following jurisdictions.

Prohibited Territories: American Samoa, Aruba, Afghanistan, Belarus, Bonaire, Sint Eustatius and Saba, United Kingdom, Venezuela, U.S. Virgin Islands, U.S. Minor Outlying Islands, Guadeloupe, Greenland, Guam, Zimbabwe, Israel, Jordan, Iraq, Iran, Spain, Yemen, Cyprus, North Korea, DR Congo, Ivory Coast, China, Cuba, Curaçao, Lebanon, Libya, Mayotte, Macau, Mali, Malta, Martinique, Myanmar, Netherlands, Nicaragua, United Arab Emirates, Oman, Pakistan, Puerto Rico, Réunion, Saint Martin (France), Syria, Slovakia, Somalia, Sudan, United States, France, French Guiana, Central African Republic, and Ethiopia.

If a player provides false information regarding their location and violates these restrictions, their deposits and withdrawals will be invalidated.

Restrictions on Specific Games

NetEnt Games – Category A (Blocked Territories):
NetEnt games are unavailable in the following regions: Afghanistan, Albania, Algeria, Angola, Australia, Bahamas, Botswana, Cambodia, Ecuador, Ethiopia, Ghana, Guyana, Hong Kong, Iran, Iraq, Israel, Kuwait, Laos, Myanmar, Namibia, Nicaragua, North Korea, Pakistan, Panama, Papua New Guinea, Philippines, Sri Lanka, Sudan, Syria, Taiwan, Trinidad and Tobago, Tunisia, Uganda, Yemen, Zimbabwe. Additionally, the provinces of British Columbia, Manitoba, and Quebec in Canada are excluded.

NetEnt Games – Category B (Regulated Territories):
In the following regions, NetEnt games can only be available with proper licensing and permissions from the local regulatory authority: Belgium, Bulgaria, Czech Republic, Denmark, Estonia, France, Italy, Latvia, Lithuania, Mexico, Portugal, Romania, Serbia, Spain, Sweden, Switzerland, United States, and the United Kingdom.

Restrictions on Branded Games

Certain branded NetEnt games have additional restrictions:

Jumanji, Emoji Planet, and NetEnt Rocks (Guns N’ Roses, Jimi Hendrix, Motorhead, Ozzy Osbourne): Not available in Category A and B territories or China.
Narcos: Not available in Category A and B territories, China, Indonesia, and South Korea.
Universal Monsters Series (Creature from the Black Lagoon, Dracula, The Invisible Man, The Phantom’s Curse): Allowed only in Andorra, Armenia, Belarus, Bosnia and Herzegovina, Brazil, Georgia, Iceland, Liechtenstein, Moldova, Monaco, Montenegro, Norway, San Marino, Serbia, Switzerland, and selected EU countries. Prohibited in Category A and B territories.
Conan: Not available in Category A and B territories or China.
Street Fighter II: Prohibited in Category A and B territories as well as Anguilla, Argentina, Aruba, Brazil, Japan, and others.

Accounts

To use the Website, you must create an account (“Your Account”). During registration, you will need to provide a valid email address and a secure password to log in. Additionally, personal details such as your full name, date of birth, passport details, and phone number may be required.

The name you provide during registration must be your real name, with no errors.
The Company may request identity verification at any time by asking for an official document (passport/ID card) or payment card. Failure to comply may result in account suspension.
By registering, you confirm that the information provided is accurate, complete, and truthful. Any changes to your details must be promptly updated. Failure to do so may result in account restrictions, loss of bonuses or winnings, or account closure.

Gaming and Betting Regulations

It is your responsibility to ensure the accuracy of all transaction details before confirming any bets.

Your transaction history is accessible on your profile page.
The Company reserves the right to reject transactions (partially or fully) if these Terms are violated. Transactions are only valid when confirmed by the Company.
Jet Casino operates using the Euro (€) as the main currency for prize funds. Currency conversions to the currency of your account are subject to the exchange rate of the Website: 1 € → 1.5 AUD.

Collusion, Cheating, Deceptive Actions, Fraud, and Criminal Activities

The following actions are strictly prohibited and considered material violations of these Terms:

Sharing account information with third parties.
Using automated systems (e.g., bots) to manipulate game results, place bets, or perform any activities that affect fair gameplay.
Engaging in fraudulent activities, such as using stolen or illegally obtained credit/debit cards to make deposits.
Participating in criminal activities, such as money laundering or other crimes with criminal implications.
Colluding with other players to influence game outcomes.
Implementing dishonest strategies, committing fraud, or providing false information (e.g., concealing bankruptcies).

The Company may block accounts, suspend/cancel payments or winnings if:

You violate any of the above terms.
A bet is placed with insider knowledge of the outcome.
Multiple bets are placed in a short period on the same outcome.
Fraud detection technologies are used to protect the Website. Any fraudulent activity will result in:
- Immediate account suspension.
- Loss of account funds without compensation.
- Notification to the relevant authorities.

The Company expressly prohibits the use of its services for illegal activities, including money laundering. In case of suspicion, accounts may be suspended or blocked, with all funds withheld. Legal action may also be taken.

The Company reserves the right to close accounts and refund the balance (minus withdrawal fees) at its discretion and without prior notice.

Disclaimer

If the Company fails to enforce any provision of these Terms, it will not be considered a waiver of its rights. Similarly, this does not exempt you from your obligations under these Terms.

The Company’s refusal to fulfill any obligation will only be valid if communicated in writing.